Matt Hayden (@MattHayden_) presently works as PCA's Business Development Manager for Chapter Expansion. Prior to PCA, Matt primarily worked in baseball. While earning his degree in Sport Management at Kennesaw State University, he was a member of the Atlanta Braves promotion team. Upon graduation, he took an internship with the National Baseball Hall of Fame and Museum. He also worked in the sales and marketing departments for Minor League Baseball's Lakewood BlueClaws and the Kane County Cougars.

In this video, Hayden says that relentless positivity is necessary for dealing with all athletes. It is a way that coaches can show how much they care about their players. A coach who stays positive with his or her athletes when mistakes are made shows the athletes that the coach cares for them no matter what. Players who understand that from their coach can then trust the coach. This trust is the key to having a successful team.